The special requirements of public sector organisations mean their operations are no simpler than those of commercial business. Charities are conducted under utterly different ethics and practices than for-profit companies with an emphasis on using donated funds as validly and economically as possible. Similarly, governmental bodies are constantly scrutinised by an electorate eager to see an improvement in public services coupled with a reduction in outlay.
Maintaining this standard of efficiency while constrained by particular working practices makes operating a not-for-profit organisation a challenge. In meeting this challenge successful public sector institutions find what is crucial is their ability to handle information. A business intelligence (BI) solution equips you with the ability to access, analyse and share information on all aspects of your organisation in a simple, fast and economic manner - a big return on a small investment.
Our business intelligence solutions enable public sector organisations to enhance fundamental areas of their operations, including:
Financial Systems
Integrate data from disparate sources and legacy systems
Empower executives to run their own reports and conduct interactive analysis
Identify cost overruns, lost assets, financial anomalies etc
Procurement & Logistics
Monitor the provision and consumption of supplies
Bridge information gaps between suppliers and customers
Manage relationships with supply chains, managers and procurement specialists
Project Management
Monitor key metrics throughout each phase of the project lifecycle
Centralised tracking and analytics to provide big-picture visibility
Set up automated alerts for projects that require immediate attention
Customer Relationship Management
Increase the frequency and quality of communication with customers
Accurately target and communicate with particular subsets of customers
Implement web-based tools to allow customers to access current and dynamic information
Information Management
Manage and exploit potentially valuable stores of information
Analytical capabilities for query and retrieval of unstructured data
Analyse progress and performance
Anomaly Detection
Automate anomaly detection
Effectively assimilate and act on detailed information
Use exception reporting techniques to find variations which fall outside normal activity